What are ITIL’s 7 guiding principles?

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Answer ( 1 )

    • Focus on Value – Deliver business value to customers.
    • Start Where You Are – Use existing resources & processes.
    • Progress Iteratively with Feedback – Use small, manageable steps.
    • Collaborate and Promote Visibility – Work across teams.
    • Think and Work Holistically – Consider the entire system.
    • Keep It Simple and Practical – Avoid complexity.
    • Optimize and Automate – Reduce manual effort with automation.

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