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What is a ServiceNow GlideRecord, and how is it used?
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Answer ( 1 )
GlideRecord is a server-side API in ServiceNow used to query and manipulate records in the database.
Example:
Retrieve incidents assigned to a user:
var gr = new GlideRecord(‘incident’);
gr.addQuery(‘assigned_to’, ‘John Doe’);
gr.query();
while (gr.next()) {
gs.info(gr.number);
}