How does the ServiceNow CMDB work?

Question

can you help me with this question

in progress 0
Renuka 2025-02-25T13:50:19+00:00 1 Answer 6 views
0

Answer ( 1 )

  1. Akshathadabbara
    0
    2025-02-25T13:57:43+00:00
    Reply

    The Configuration Management Database (CMDB) stores configuration items (CIs) like servers, applications, and network devices. It helps track relationships between IT assets and improves change management.

    Key components:

    • CI Classes: Logical groupings (e.g., Server, Application, Database).
    • Relationships: Dependencies between CIs.
    • Discovery & Service Mapping: Automated tools to populate and maintain CMDB data.

Leave an answer