What is ServiceNow, and what are its key features?

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Renuka 2025-02-25T13:47:14+00:00 1 Answer 8 views
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  1. Akshathadabbara
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    2025-02-25T13:54:40+00:00
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    ServiceNow is a cloud-based platform that provides IT Service Management (ITSM), IT Operations Management (ITOM), IT Business Management (ITBM), and enterprise automation.

    Key features include:

    • Incident, Problem, and Change Management
    • Service Catalog and Request Management
    • Configuration Management Database (CMDB)
    • Workflow Automation
    • AI-Powered Virtual Agents
    • Low-Code/No-Code Development with App Engine

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